Working Student Data Research
ESL FACEIT GROUP, Germany
Job Description
Please be advised that preference will be given to candidates who are currently enrolled in German universities and reside within the specified region, per location requirements.
Are you ready for a Game-Changing Career Experience?
Our Commercial Operations team needs your personable skills, your love for the esports industry, your cheerful spirit, and your supportive can-do attitude. We are looking to hire a Working Student in Commercial operations to join us in shaping the journey of esports. We are interested in people who share our passion for gaming. People who bring their unique capability, flair, and desire to the table while being a true team player. We believe that your attributes can make a difference in shaping the future of esports. That you can help make it happen while also going on a journey to learn and develop.
At EFG (ESL FACEIT GROUP) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that IT’S NOT GG, UNTIL IT’S GG FOR ALL. Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people, and culture.
The Working Student Data amp; Research supports our commercial teams with internally and externally sourced customer data to deliver business growth, and profitability and enhance customer retention. You will research market trends and customer requirements which can lead to enhanced product and service offerings.
The Working Student Data amp; Research reports to our Team Lead Data amp; Research and is a part of our Global Commercial team. Our working environment supports a fully remote setup with the position officially being based out of our office in Cologne, Germany. We enable and encourage you to travel to our premium esports events and offer you the opportunity to grow into a career in gaming and esports.
What you’ll do:
- Create and maintain a data catalog containing demographic data of our most important titles
- Capture and aggregate different digital performance metrics across a variety of platforms to report to internal and external stakeholders
- Support the development of a data-based forecasting tool for media performance
- Utilize research data from third parties (e.g. Nielsen Reports) to prepare game/event KPIs for the commercial team (e.g. player demographics for specific games) and product KPIs for the commercial team (e.g. viewership)
- Act as liaison to facilitate communication between our Research team and our Media Rights, Brand Partnerships, and Product team, as well as Management within ESL
- Cooperate with other Research Stakeholders within the marketing department
- Perform other duties within the Commercial Operations unit as required
Hypothetical breakdown of the role and responsibilities:
- 35% Fulfilling individual requests for customer insights from the Commercial department related to pitches and renewal conversations
- 30% Creating and maintaining data catalogs for success metrics from internal and external sources
- 25% Tending to strategic requests from other departments for data and insights to support data-based decision-making across the entire organization
- 10% Supporting in the relationship management of our external research partners
About us @EFG:
EFG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Each of our brands plays a significant role in creating worlds beyond gameplay.
They build, connect, and nurture beyond game ecosystems to unlock more fun, fame, and fortune for gamers across the globe.
At ESL we create worlds where everybody can be somebody
At FACEIT we create a world where the community has the power to shape video games
At DreamHack we create a world where the gaming community comes to life
At DreamHack Sports Games we create a world where traditional sports meets esports
Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal-opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.
Requirements
- Enrolled in University studying Sports Management, Economics, Media, Marketing, Communications, or another