Field Applications Scientist
SPT Labtech, Germany
Job Description
We have an exciting opportunity for aField Application Scientist, ideally to be based in Northern Europe (ideally northern Germany but we would also consider Benelux amp; Scandinavia regions).
You will be part of the global FAS team which serves as the key interface between the sales team, marketing and customers. Providing expert-level support for our liquid handling suite of products.
About us:
With global operations in the US, UK, Europe, and China, SPT Labtech develops products that revolutionize the way scientists work. For nearly two decades, our expert scientists, engineers, and business innovators have provided researchers with world-leading, innovative solutions for liquid handling, sample preparation, and sample management. We strive to accelerate research and make a real difference in human health. By collaborating closely with our customers, we build trusted relationships that enable us to deliver exceptional, personalized experiences tailored to real-world challenges in the lab.
Want to be part of a team that's truly making a difference?
About the role:
We are looking for a personable, well-organized scientist with a strong background in at least one, and interest in all of the applications our instruments are used in. In this specialist capacity, you will be responsible for running remote software demos and on-site instrument demos of our firefly, mosquito and dragonfly product lines, dissemination of technical product knowledge, training in product applications and techniques, identifying pertinent competitive product information to our product management team and end-users. This role also requires excellent relationship building skills with both our internal commercial team and our EU US customer base.
The role will require significant travel throughout Europe, with occasional travel outside Europe to the US or East USA and our UK headquarters. As such, this position must be based near a convenient travel hub in the territory. Being that we are a global company, you will be working with colleagues from across multiple time zones and territories, requiring some flexibility in meeting schedules. As our FAS team work remotely, you will have flexibility in your scheduled appointments with customers and colleagues, allowing you to balance your work and personal responsibilities.
Duties amp; Responsibilities:
- Manage and run product demonstrations
- Work closely with customers and internal applications team in developing new automated protocols
- Conduct pre-sales technical presentations and seminars
- Maintain an expert-level knowledge of our product lines
- Install instruments and train new users
- Nurture strategic collaborations to regularly deliver scientific content for marketing
- Collate customer feedback (product development, software, etc)
- Contribute to conference strategy
- Maintain positive customer relationships and high levels of satisfaction
About you:
- PhD in a Genomics-related field (preferred but substantial relevant experience also considered)
- At least 2 years’ experience working in Genomics (preferred), HTS, Assay Development, molecular biology, or structural biology laboratories with a particular focus on liquid handling and reaction miniaturization
- Ability and willingness to travel extensively (50-75%)
- Amiable, level-headed personality
- Experience troubleshooting workflows and lab equipment
- Previous experience of field applications, marketing or customer service a plus
Our commitment to you:
You’ll be working with smart professionals in a motivated and driven team.
We offer a competitive salary package and comprehensive, valued benefits with an annual discretionary bonus.
We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.