Sales Operations EMEA Specialist - Contracted 18 Months Job in Germany
Samsung , Germany

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Experience
2 Years
Salary
0 - 0 AED
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
1 Job
Posted on
Dec 10, 2020
Last Date
Mar 30, 2021
Location(s)

Job Description

Position Summary

We are searching for experienced Sales Operations Specialist at our Headquarter location in Bogenhausen, Munich (Bavaria Towers).
As Sales Operations Specialist you are providing value added sales support to the Sales team and the B2B customer base.

Role and Responsibilities

Provide internal and external support for Memory, System LSI, Display, Foundry and LED products for a defined customer base

Enter customer orders in accordance with Sales / HQ directions and company guidelines

SCM coordination and collaboration with other internal teams to ensure smooth flow of product to the customers

Arrange deliveries in conjunction with HQ, Warehouses and Logistics Service Providers

Provide real-time updates to customers regarding delivery status

Ensure accurate invoicing according to company guidelines and KPI targets

Monitor account status in conjunction with Credit Control to avoid overdue invoices and maximize company KPI achievement

Manage samples, recalls and returns for the above mentioned products as required

Support other team members during absence and/or as needed, including at month end

Job Specification

Skills and Qualifications

University degree in the commercial fields, or equivalent commercial education and experience

2+ years of relevant experience within a Customer Service / Supply Chain fast-paced B2B environment of a multinational company

Experience within the Semiconductor/Electronics industry advantageous

Customer service oriented approach/mindset

Fluent in English (additional languages advantageous)

Strong communication skills

Excellent numerical and analytical skills with high level of accuracy and attention to detail

Ability to organize, prioritize and multi-task under minimum supervision

Proactive team player with ability to work in a multi-cultural environment

Strong knowledge of MS-Office, especially Excel

SAP R/3 knowledge highly favored

PLEASE NOTE THAT THIS IS A POSITION IS BASED ON A TEMPORARY CONTRACT OF 18 MONTHS

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