Operations Lead at MediaMonks MUN
MediaMonks, Germany

MediaMonks got our start in 2001, and since then we've grown a lot. With offices all around the globe and around 4,000+ employees, we deliver A-level work that's won hundreds of Cannes Lions and FWAs. We are leading the way in building integrated teams to bring a full suite of best in class offerings to world renowned companies. We’re talking big. We accomplish amazing work through our people, by remaining agile and executing exemplary work in real-time for our global clients.

Our work is bundled by teams, not by organizational layers. But it's not all work. Everyone at MediaMonks knows how to have a good time, and everyone contributes to the positive energy of our culture. If you’re intrigued, read on as we may have the dream job for you.

Now, about the opportunity: we’re looking for an Operations Lead who will be supporting the set up of new teams and work streams in collaboration with our producers and other operations directors around the globe. This role analyses and improves organizational processes, and works to safeguard quality, productivity and efficiency throughout our production cycles. We’re looking for an entrepreneurial soul who comfortably wears different hats and is a stellar problem solver. While making sure that the current teams have everything they need, you’ll liaise with multiple offices to grow and improve processes as well as resourcing and recruitment. As Operations Lead you are ultimately responsible for successful project deliveries on time and within budget. This role is based in Munich and to work with one of our newest clients: Allianz.

Requirements

External strategic/operational responsibilities

• You’ll dive deep into the client universe to truly understand business needs, identify pain points and map a fitting way of working.
• You’ll define production strategies, write up workflows and dig deep into tooling and system solutions.
• You’ll support the creation of documentation and training materials.
• You’ll identify and protect measures of success.
• You’ll plan calibration meetings and help build great relationships.

Talent and recruitment

• Work with the producers to recruit the right talent for our teams. Facilitate the progress by selecting, planning, and interviewing, as well as tracking progress globally.
• Handle the onboarding of new employees by tag teaming with HR, facility managers and office assistants.

Support production teams

• Whilst the production team focuses on the day-to-day, you look ahead and prepare the operation for growth.
• Help solve problems and enable great communication between teams.
• Liaise with the operational leads around the world.

Workflows, systems and tooling

• Pinpoint wonderful workflows and choose the right tools and software per project.
• Audit and streamline processes and help to introduce new software if needed.
• Help nurture a positive learning environment.
• Investigate automation where possible.

Training the trainers

• Think in infinite scalability by creating training documentation, tools, training sessions, train the trainer workshops.

When a new operation has reached a stable stage, you’ll become more client agnostic.

• Support sales and presentations.
• Help other producers understand what it takes to sell and run a studio.
• Travel to clients.
• Nurture culture by organizing events and keep an eye on talent happiness.
• Support program directors and producers with talent management.

Capabilities

• You have a background in project management, production or operations.
• You’re comfortable doing many different things, all while remaining approachable.
• You like creative problem solving.
• You’re not shy of intensive recruitment cycles.
• You thrive when given challenges.
• You’re interested in supply chain optimization and production efficiencies.
• You’re an independent and ambitious individual who’s also fast and focused.
• You’re OK with a schedule that is flexible and not predictable.

• You want to build international teams.
• You are able to communicate perfectly in English amp; German.

Benefits

Working at MediaMonks is arguably the coolest thing to do right now. You’ll be joining a highly ambitious company on a global mission to become the best (and most humble ;-) ) production partner in any field and market, while enjoying a one-of-a-kind company culture.

If you meet and exceed this profile, stop playing on your phone and send us your best application so far. Please

Job Rewards and Benefits