Firewood was built on the belief that good people are good business. We partner with some of the biggest names in tech to deliver full-service digital marketing and creative that works. Our embedded style is changing agency-client relations, where collaboration, flexibility, and transparency fuel our success. We set up offices in Europe from San Francisco just over 2 years ago, and we’re growing fast. The people who work with us are the heart and soul of the company.
Now, about the opportunity: as a Senior Technical Copywriter you'll join an embedded team and help shape internal products and tools for one of the world's biggest tech companies.
The ideal candidate is resourceful, curious, asks the right questions, and delights in the fine details of their craft. They can stay humble while pushing the work forward in an environment that encourages expression, inclusivity, and collaboration.
Sound like you? Let’s talk.
Please note that at this time, we're all working from home due to COVID-19. Once the company decides to resume normal office operations, your time will be spent in one of our offices in London or Munich, with some potential visits with our clients and a little international travel though frequency is subject to change based on business needs and general health and safety considerations. To be considered for this role, applicants must have current work authorization for the country of the role to which they have applied.
Requirements
- Plan, build, and write content to support new products.
- Audit and supplement current content.
- Collaborate directly with product teams and designers.
- Revamp product documentation.
- Provide innovative solutions to creative problems and processes.
- Communicate effectively in a cross-functional team, creating and leading presentations to clients and other stakeholders in writing, in person, or over video chat.
- Develop strong client relationships and be seen as a true partner with a deep understanding of their brand and product offerings.
- Focus on detail, quality, and timeliness.
- Consistently turn around top-notch creative work in a fast-pace and collaborative environment.
- Be a champion for our culture and values.
Who we're looking for:
- Minimum 5-6 years of experience working as a technical copywriter with cross-functional teams.
- A stellar portfolio that shows creative range, experience with tech clients, and exceptional attention to detail.
- Ability to present work clearly and effectively to communicate your thinking and help stakeholders to make decisions.
- Demonstrable skills in writing, reading and understanding technical terminology.
- Ability to translate complex concepts into everyday language.
- Creative problem-solving skills to tackle complex creative problems, see from a user's perspective, and solve potential challenges.
- Ability to own projects from concept through execution.
- Great communication skills and experience collaborating through shared documents and presenting work to clients through writing, in person, or over video chat.
- Ability to work quickly through multiple iterations while maintaining strong attention to detail.
- Ability to handle multiple projects simultaneously.