Account Director - Sales
SirionLabs Pvt Ltd, Germany
Job Description
Account Director
About SirionLabs:
SirionLabs is a leading SaaS company focused on developing leading edge AI-led solutions for the legal and contract management space. Our product is trusted by Fortune 500s and major global enterprises such as Schneider, Morgan Stanley, Qantas, Unilever, IBM, Vodafone, Alstom, and Novartis, to create, negotiate, and manage +5 million contracts worth more than US$300bn across 100+ countries around the world. As a result, SirionLabs has been recognized by major industry analyst groups such as Gartner, Forrester, Spend Matters, and IDC as a leader in the contract lifecycle management (CLM) domain.
SirionLabs recently closed a US$85 million Series D funding round, which was led by Partners Group, a leading global private markets firm, along with existing investors Avatar Growth Capital, Sequoia Capital India and Tiger Global. This fresh capital infusion will help us fuel AI Ramp;D and expand our global footprint even further.
With over 700 people working across 10+ offices in North America, Europe, and India, SirionLabs is constantly growing and expanding its global footprint.
Job Role: Account Director (AD)
Years of Experience: 11 + years
Work Location: Germany
At SirionLabs, we’re building a great company that is laser-focused on our three core values:
- Excellence- Ownership, Outcomes, Entrepreneurship, and Innovation
- Empathy- Partnership, Collaboration
- Diversity- Respect, Inclusiveness
About the Role:
We are looking for people with entrepreneurial mindset who can develop strong client relationships and drive engagement leading to more satisfied clients; and drive revenue growth for SirionLabs in the process
Your primary objective will be to lead the client relationship for 1 (or more) accounts and:
- Ensure client is getting full value from the engagement leading to high customer satisfaction, referenceable customer and revenue growth
- Responsible for revenue goals and new signings. Renewal for existing engagements + expand our relationship within the client organization(s) and generate more revenue opportunities
- Thought leadership within your portfolio of accounts to ensure we build deeper and strategic relationships
What you will do:
- Learn about the product in depth so that you can articulate the value to existing and new customers
- Invest time on an ongoing basis to keep yourself up to date on new developments
- Business growth: Actively lead business development efforts within your accounts introductions, presentations, proposals, and closing. Activities should lead to new business signings and revenue growth. Take help from leadership team, as needed
- Understand the client organization, map out the key stakeholders and their priorities and help build value prop
- Follow SirionLabs operational requirements and regularly update CRM; Sirion-on-Sirion; ensure cadence for governance meetings with clients etc
- Ongoing engagements: Responsible for customer satisfaction overall (including gathering the feedback at regular interval)
- Proactively identify value prop with clear $ impact and lead execution on that; ensure client is getting the ROI from the engagement (and acknowledges that)
- Be on top of the critical issues reports by the clients (and risks you identify); work with internal stakeholders to ensure these are resolved in a timely manner
- Ensuring system utilization is monitored and regularly discussed with the customer leadership, along with recommendations
- Support all stakeholders (users; influencers; decision makers): drive the consumption of strategic actionable insights, build ROI and evangelize the platform to dormant users
- Engage in company building activities such as customer summits, recruitment, conducting client workshops, among others
We are looking for people who have an:
- Ability to learn quickly, great relationship building and communication skills, ability to understand and connect problems, desire and work ethic to grow professionally and personally
- Ability to interact with C-Level executives, providing business insights and driving footprint expansion
- Ability to make sense of ambiguity: To lead your team out of murky waters and keep the spirits high in the process
- An open mind and pleasing personality with good comfort level in interacting and motivating people from diverse backgrounds
Preferred experience:
- 11+ years of experie