Hi. We are Gorillas. We do on-demand grocery delivery in minutes. Since our initial launch in May 2020 we have built over 200 warehouses and expanded to more than 60 cities across 9 countries. Today our diverse crew of 12,000 employees are spreading change in the communities we serve. True to our need for speed, in March 2021 we became Europe’s fastest-ever unicorn company. And with $1.3B total funding raised to date, we’re just getting started.
In this role you will:
- Lead amp; develop a team taking care of the store operations while assisting with tasks as necessary
- Assist the Store Manager and make sure that processes are implemented correctly
- Be responsible for strategic demand planning amp; inventory accuracy of your store
- Be responsible for incoming shipments amp; communication within your team
- Ensure optimal product quality and high customer satisfaction
- Work together with our procurement department and rider managers
- Manage riders and associates in your Store, being able to maintain clear communication and delegating tasks when necessary.
- To have a thorough knowledge of the different operation processes and their platforms, as well as to be always up to date with new implementations.
- In-depth knowledge of warehouse KPIs (cost, quality, delivery, people) and focus on improving them within shifts.
What we expect from you:
- Operational management and communication skills: You know how to manage and coach different types of people in a team to allocate available resources
- Enable all team members to show their best performance while feeling valued and engaged
- Hands-on mentality: You are willing to start picking / processing inbound (e.g. no team management tasks or during peak times)
- Customer centric mindset: At Gorillas we make every effort to make the customers happy
Reporting Lines:
- Supervisor reports to Warehouse manager
- OA's and riders report to the Supervisor during shift
What’s in it for you:
- Accelerate your career progression by joining one of Europe’s fastest-growing startups
- Cool, dynamic team with a great working culture
- Steep learning curve from day one.
- Flexible working arrangements, plus warehouses located across the city
- This role gives you a holistic insight into the business operations and will enable you to work in almost any other department within Gorillas
- A 25% discount on all your Gorillas deliveries
Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.