Strategic Account Director, DE (m/w/d)
Plentific, Germany

Plentific is one of the fastest growing property technology companies in the world, backed by renowned investors including Brookfield, Highland Europe, A/O Proptech, Target Global and Mubadala. We are headquartered in London, UK, with offices in Germany, USA and Turkey. Our mission is to improve lives by making property work better for everyone. We do so by streamlining how repairs, maintenance and compliance services are delivered. Our platform gives clients rich insight into management, operational and performance data, helping them deliver their customer service promise, while optimising supplier costs and adhering to their environmental, social and governance goals.

Come and be a part of:

• A leading Proptech with a global footprint and an HQ in heart of London’s bustling centre
• A diverse, multicultural workplace with over 30 nationalities amongst our employees
• A stimulating atmosphere and a fast-paced growth environment
• A flexible work culture and a number of programmes built around your physical and mental wellbeing

Developing acclaimed technology is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.

The Role

Responsibilities

• Leading client meetings and understanding their businesses, offering creative solutions to complex client challenges.
  
• Ensure retention of key clients and growth of their accounts.
• Identifying blockers to account growth and client development, and communicating them to the business.
• Accurate reporting on sales activity and forecasting to VP of Sales
• Consistent monitoring of key accounts to ensure retention, mitigate at-risk accounts, and nurture the pipeline for existing client growth.
• Significant contribution to lead generation campaigns and activities
• Engaging at C-level in our customers’ organisations.
• Deftly managing client issues and escalations, creating positive outcomes and enhancing trust.
• An unwavering focus to deliver against Plentific’s business plan, contributing suggestions to maximise cross-sales opportunities.

Skills

• Native in German and fluent in English
  
• Proven ability to create trusted relationships with large organisations
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Consultative sales experience with the ability to find creative solutions
• Excellent negotiation skills
• Proactive individual keen to work in a fast paced environment
• Able to manage complex projects, working closely and engaging with different functions across Plentific
• You will be a master at client engagement and impact how your customers do business in a rapidly evolving political and economic environment.

Requirements

Experience and Qualifications

• +8 years of relevant client experience ideally in real estate, property managementor PropTech , with experience of technology and transformation within the industry.
• Proven experience in SaaS sales (scale-up environment preferred) and managing complex, multiple relationships with key customers
• In depth knowledge of residential, private or public sector organisations in the built environment
• Strong written, oral and presentation skills, and ability to engage with different departments such as Product and Engineering
• Proven experience working within a goal oriented, ambitious company environment
• Ability to understand the 'bigger picture' with clients and business drivers around software solution implementation
• Strong drive for results and business acumen

Benefits

As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:

• 28 days annual leave plus all public holidays
• Employee assistance program
• Company volunteering day
• Company BVG Ticket
• Urban Sports Membership
• Pension Scheme: Employer 3%, employee 5%
• Learning and development fund
• Refe

Job Rewards and Benefits